Last updated: October 18, 2026.
She & Chic (“we,” “our,” or “us”) operates sheandchic.com, an online fashion store based in Tennessee, United States. This Privacy Policy explains what information we collect, why we use it, who helps us process it, and how you can contact us about your personal data.
Information we collect
When you browse or shop, we may collect:
- Order and contact details: name, email, telephone number, billing and shipping addresses, purchased items, order history, and any information you provide about an exchange or customer service request.
- Account details: login and profile information if you choose to register an account.
- Technical information: IP address, browser and device details, cookies, approximate location derived from technical information, and site activity needed to operate and secure the store.
- Messages: information you submit through our contact form or email.
How we use this information
We use personal information to process payments and orders, deliver purchases, calculate applicable sales taxes and shipping charges, provide customer service, handle exchanges, prevent fraud, maintain site security, meet legal and accounting obligations, and communicate essential order updates. We send promotional messages only where permitted by law and according to any choices you make.
Payments
Card payments are handled by Stripe. Payment details are submitted to Stripe through the checkout integration; we do not intentionally store your full card number or card security code on our website. Stripe may process payment, device, and fraud-prevention information in accordance with its own privacy practices. Visit Stripe’s Privacy Policy for details.
Cookies and related technology
WordPress and WooCommerce use cookies or similar browser storage to maintain carts, remember sessions, support checkout and account logins, and protect the website. Third-party services used in checkout or security may also use necessary cookies. You can control cookies through your browser, but disabling essential cookies may prevent the shopping cart or checkout from working.
When we share information
We share information only as needed to operate the store, including with:
- WooCommerce / WordPress.com and WooCommerce Tax: store services and calculation of applicable sales tax, which may require order and address information.
- Stripe: secure payment processing, payment verification, and fraud prevention.
- Delivery and shipping providers: the shipping name, address, and contact information needed to deliver your package.
- Website hosting and email services: the providers who help us host the store, communicate with customers, and maintain reliable service.
- Authorities or professional advisers: where legally required or reasonably necessary to protect customers, our store, or our legal rights.
We do not sell customer mailing lists. Links to social platforms or other websites have their own privacy policies.
How long we keep information
We retain order, transaction, and tax records for as long as reasonably needed to fulfill orders, address disputes, satisfy accounting and legal requirements, and protect our business. Account information is kept while your account remains active or until deletion is appropriate. Contact messages and technical logs are kept only as necessary for customer support, security, and operations. Retention periods can vary with the type of record and applicable law.
Your privacy choices and rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, and to exercise other rights available under applicable privacy law. We may need to verify your identity before acting on a request. We cannot delete information we must retain for legal, tax, fraud prevention, or legitimate recordkeeping reasons.
Security and children
We use reasonable measures to protect store information, but no internet system is completely secure. Our store is intended for shoppers aged 18 or older; we do not knowingly collect personal information directly from children under 13.
Policy updates and contact
We may update this policy as our services or applicable requirements change. The latest version will appear on this page with an updated date.
For privacy inquiries, use our Contact page or email knotiquegoods@gmail.com. Our store address is 10441 Juneau Way, Collierville, TN 38017, United States.